Tasklet Mobile WMS assists Med24 in managing warehouse processes, serving as an indispensable tool for seamless warehouse operations. With the WMS implementation, Med24 now enjoys heightened ensureance of accuracy and efficiency in their warehouse activities. In fact, the company has reduced warehouse operational errors by 50%, empowering this fast-growing business to reach new heights.
Increased business volume and complex warehousing processes led to several errors.
Ineffective warehouse operations caused delays and wrong processing of customer orders.
Manual data entry and errors hindered picking and bin management, causing difficulties in locating goods and fulfilling accurate customer orders.
A cost-friendly and effective Mobile Warehouse Management Solution (WMS) to improve operations.
Tasklet Mobile WMS integrating directly with the existing ERP system.
Simplified and structured processes with Mobile WMS as an extended arm for their NAV.
Mobile WMS ensures easy item finding, accurate picking, and improved order processing.
They experience more straightforward and better-structured processes, allowing business growth.
Drastically improved customer service and a 50% reduction in warehouse operational errors.
As their business volume has expanded, warehouse operations have become more complex and challenging for Med24. Lack of visibility and errors in key warehouse processes such as receiving goods, picking, and shipping led to unsatisfactory inventory control. The ineffective warehouse operations led to orders being processed late or incorrectly putting customer satisfaction under constant pressure.
The answer to Med24's growing challenge to keep customers happy was to invest in a cost-friendly and effective Mobile Warehouse Management System (WMS) that would improve their warehouse operations and integrate directly with their existing ERP system. To resolve this problem, JCD A/S, the Danish IT consultancy company that had successfully implemented Microsoft NAV for Med24, recommended Tasklet Mobile WMS.
“Tasklet Mobile WMS was just value for money compared to the other WMS systems. The price, functionality, and easy implementation just all made sense. We wanted an extended arm for our NAV – that's why choosing Mobile WMS was an obvious choice,” Nils Træholt, Co-founder & Director of Med24, explains.
Before implementing Tasklet, Med24's warehouse staff walked around with printed packing lists. The manual workflow resulted in errors in the picking process and bins, leading to problems finding goods and preventing the company from sending the promised orders to their customers.
With the easily implemented functionality of Tasklet Mobile WMS, Med24 now has a much more efficient and secure order processing, which has added much value to the company's warehouse operations. As Director Nils Træholt puts it: "It was just value for money."
Running a busy warehouse like the one you find at Med24 can be a complex process with many different tasks. With Tasklet Mobile WMS as an extended arm for their NAV, Med24 has experienced more straightforward and better-structured processes. Nils Træholt elaborates, saying: “Tasklet Mobile WMS was an obvious choice for us because it fits well into the existing processes in our company.”
The biggest challenge Med24.dk faced in implementing Tasklet Mobile WMS was registering over 10,000 inventory items with barcodes. Nils Træholt says: “It was a tough job but keeping the value proposition and the long-term benefits of this action in mind, we happily agreed to go ahead with it.”
Scanning everything in the warehouse and getting features for item reception has simplified the workflow and created a structure, reducing errors and increasing efficiency. The improved process structure has allowed Med24 to scale its business further. Nils Træholt emphasizes:
"Tasklet Mobile WMS is necessary for us to run our warehouse. Scanning everything and getting the features related to receiving items is crucial in managing a warehouse as ours and has enabled us to take our business to the next level".
Tasklet Mobile WMS has enabled Med24 to optimize and simplify its warehouse operations, including receiving, picking, and shipping processes. The software has given the company much-needed visibility and control over its inventory and shipments, thereby improving customer service.
And it is easy to find the many benefits Med24 has gained from using Tasklet Mobile WMS. As such, Med24.dk reported a 50% reduction in warehouse operational errors in the first reporting period following the implementation.
Nils Træholt concludes: "The simple and user-friendly features of the Mobile WMS application make it easier and faster for the warehouse manager to train any new warehouse employee. We also saw a significant reduction in errors and increased efficiency, but the biggest gain was that our processes became structured and allowed us to scale our business further. Clearly, we couldn't continue walking around with pen and paper."
Med24.dk is a successful Danish online ecommerce that specializes in selling its products internationally to other European countries. It is an online pharmacy that offers a wide range of healthcare, well-being, and beauty products. With over 200 employees, they pack and send orders every day of the year, ensuring short delivery times. As the warehouse is busy with daily order processing, efficient warehouse management is crucial to the business.
Tasklet Mobile WMS is used throughout the warehouse process, from registration and control of received items, where Med24 retrieves purchase orders from NAV to receive the items, to the picking process and general administration, such as counting and moving items.
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