Customer Success Story

Stunning 50% Reduction in Warehouse Operational Errors

Tasklet Mobile WMS helps Med24 manage the many processes in their warehouse and has become an essential tool to keep the warehouse running. With the WMS implementation, Med24 now has higher security and efficiency in warehouse operations. In fact, the company has lowered warehouse operational errors by 50%, supporting the fast-growing company to take its business to the next level.

Country

Denmark

Med24 Optimizes their Warehouse with Mobile WMS

Increased Business Volume and Complex Warehousing Processes Led to Several Errors

As their business volume has expanded, warehouse operations have become more complex and challenging for Med24. Lack of visibility and errors in key warehouse processes such as receiving goods, picking, and shipping led to unsatisfactory inventory control. The ineffective warehouse operations led to orders being processed late or incorrectly putting customer satisfaction under constant pressure.

Tasklet Mobile WMS is necessary for us to run our warehouse. Scanning everything and getting the features related to receiving items is crucial in managing a warehouse as ours and has enabled us to take our business to the next level

Cost-Friendly Mobile Warehouse Management Solution as an Extended Arm to NAV ERP

The answer to Med24's growing challenge to keep customers happy was to invest in a cost-friendly and effective Mobile Warehouse Management Solution (WMS) that would improve their warehouse operations and integrate directly with their existing ERP system. To resolve this problem, JCD A/S, the Danish IT consultancy company that had successfully implemented Microsoft NAV for Med24, recommended Tasklet Mobile WMS to Med24.dk.

“Tasklet Mobile WMS was just value for money compared to the other WMS systems. The price, functionality, and easy implementation just all made sense. We wanted an extended arm for our NAV – that's why choosing Mobile WMS was an obvious choice,” Nils Træholt, Co-founder & Director of Med24, explains.

Ensuring That Items in Stock Are Easy to Find and That the Right Items Are Picked and Sent to Customers

Before implementing Tasklet, Med24's warehouse staff walked around with printed packing lists. The manual workflow resulted in errors in the picking process and bins, leading to problems finding goods and preventing the company from sending the promised orders to their customers. 

With the easily implemented functionality of Tasklet Mobile WMS, Med24 now has a much more efficient and secure order processing, which has added much value to the company's warehouse operations. As Director Nils Træholt puts it: "It was just value for money."

Clearly, we couldn’t continue walking around with pen and paper. With Tasklet Mobile WMS we quickly saw a significant reduction in errors as well as increased efficiency, but the biggest gain was, that our processes became structured and allowed us to scale our business further.

Simplified and Structured Processes Allowed Med24 to Take Their Business to the Next Level

Running a busy warehouse like the one you find at Med24 can be a complex process with many different tasks. With Tasklet Mobile WMS as an extended arm for their NAV, Med24 has experienced more straightforward and better-structured processes. Nils Træholt elaborates, saying: “Tasklet Mobile WMS was an obvious choice for us because it fits well into the existing processes in our company.”

The biggest challenge Med24.dk faced in implementing Tasklet Mobile WMS was registering over 10,000 inventory items with barcodes. Nils Træholt says: “It was a tough job but keeping in mind the value proposition and the long-term benefits of this action, we happily agreed to go ahead with it.”

A Necessary Tool to Grow the Business

Scanning everything in the warehouse and getting features for item reception has simplified the workflow and created a structure, reducing errors and increasing efficiency. The improved process structure has allowed Med24 to scale its business further. Nils Træholt emphasizes:   

"Tasklet Mobile WMS is necessary for us to run our warehouse. Scanning everything and getting the features related to receiving items is crucial in managing a warehouse as ours and has enabled us to take our business to the next level".

Compared to the other WMS systems we looked at Tasklet Mobile WMS was just value for money. The cost, functionality, and easy implementation just all made sense. We wanted an extended arm for our NAV – that’s why choosing Tasklet was an obvious choice

Drastically Improved Customer Service and a 50% Drop in Warehouse Operational Errors

Tasklet Mobile WMS has enabled Med24 to optimize and simplify its warehouse operations, including receiving, picking, and shipping processes. The software has given the company much-needed visibility and control over its inventory and shipments, thereby improving customer service.
 
And it is easy to find the many benefits Med24 has gained from using Tasklet Mobile WMS. As such, Med24.dk reported a 50% reduction in warehouse operational errors in the first reporting period following the implementation.  
 
Nils Træholt concludes: "The simple and user-friendly features of the Mobile WMS application make it easier and faster for the warehouse manager to train any new warehouse employee. We also saw a significant reduction in errors and increased efficiency, but the biggest gain was that our processes became structured and allowed us to scale our business further. Clearly, we couldn't continue walking around with pen and paper."

The Story About

Med24

Med24.dk is a successful Danish online web shop specialize in selling their products internationally to other European countries. They are an online pharmacy with a wide range of healthcare, well-being, and beauty products. The 200+ employees pack and send orders every day of the year, securing a short delivery time. Due to their busy warehouse with daily order processing, the need for efficient warehouse management is of immense importance to the business.   

Tasklet Mobile WMS is used in the entire warehouse process from registration and control of received items, where Med24 retrieve purchase orders from NAV to receive the items, to the picking process and general administration, such as counting and moving items.

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