A love of fireworks convinced two brothers from Jacksonville, Florida, to open Superior Fireworks in 2001. The organization distributes fireworks in 50 states as well as their own brands, “The Great American Fireworks Co.” and “SFX Fireworks”.

From the very beginning, Josh and Matt Pappas knew that technology was going to be of huge importance as e-commerce was set to be a focus to grow the business and distribute effectively from their home base.

Business was growing and with it, the company was quickly outgrowing their warehouse and order management system, which was outdated, convoluted, and lacking functionality for inventory management.

This prompted a move to the new 25,000 square feet warehouse that they still use to this day and the need to adopt a new Microsoft ERP system. That’s where Tasklet came in to provide them with a scalable, easy-to-use Mobile WMS to keep up with their growing e-commerce operations and to stay on top of inventory in the warehouse.

Superior Fireworks originally relied on an outdated order management system and paper-based processes in the warehouse. Inventory was organized and categorized, but the company was frequently running into issues locating inventory. First-hand knowledge from warehouse employees was relied upon for information like availability and location, making for a difficult process.

Superior knew they needed to look for a WMS solution to provide Inventory Management and a user-friendly interface to keep up with growing demand and seasonal employees, especially during the peak season. Josh Pappas, Communications & Technology Director at Superior, puts it into words:

“We developed some basic organization to sort products by category, but it wasn’t very precise or flexible, and we often ran into problems finding the last case of something that got tucked away somewhere, or we didn’t know a count was wrong until we needed it. It wasn’t efficient, and it certainly wasn’t scalable, even in the smaller warehouse we were in at the time.”

To address these challenges, they sought a solution that would enable quick and easy execution of essential tasks such as "receiving, put-aways, movements, counts, and picks. “Tasklet really stood out to us because of its ease of use and intuitive interface, which was a big contrast from some of the other solutions available,” Pappas says.

From the very beginning, Superiors’ experience with Tasklet Mobile WMS exceeded their expectations. The implementation process was seamless, and the intuitive nature of the software made it incredibly easy for their team to adapt.

Tasklet not only met but surpassed their requirements. It provided them with the necessary tools to effectively manage their inventory, streamline warehouse operations, and enhance overall efficiency. Josh Pappas explains:

“Everything about our experience with Tasklet Factory and the Mobile WMS product has been extremely easy, and accomplished everything we needed. Even where we had gaps connecting Mobile WMS with other third-party solutions or adding new custom functionality, their team has always been great to work with, and I always feel like I’m talking with people who have a solid understanding of warehousing and distribution. They really get excited with us about ideas to develop new solutions.”

During Superior Fireworks research, Tasklet's Mobile WMS caught their attention with its intuitive touchscreen interface. They knew it would be easy to implement with their team and train seasonal employees, as Josh Pappas says:
 
“In our initial research, Tasklet’s Mobile WMS really stood out because of the user interface they provide on the mobile devices. It’s touchscreen, it’s intuitive, so we knew it would be easy to implement with our team that hadn’t worked with a WMS before, and more importantly, it would be easy to train seasonal employees that help us during peak shipping season in the spring. They don’t have a lot of time to master something completely unfamiliar, so being approachable and intuitive was really important.”

Tasklet has indeed become an integral part of business operations at Superior Fireworks. Its robust features and flexibility have revolutionized accuracy, efficiency, and scalability, surpassing what they previously thought:

We couldn’t imagine running our business without Tasklet Mobile WMS. The features and flexibility it provides enable us to run a very accurate, efficient, and scalable operation in ways we never could before. We are literally running three times the volume with minimal changes to staffing,” Josh Pappas concludes.