When talking about the impact Tasklet Factory Mobile WMS has made at Russo, James yet again brings up Russo’s dedicated focus on customer experience:
“Our warehouse operations affect every single customer we deal with, so we must get it right! With Tasklet Factory Mobile WMS, we can finally live up to our high standards. We always have accuracy. We always have updated insight. This has been huge for our business!”
James stresses the influence of quick user adoption as a key driver of the great results. The user-friendly interface of Tasklet Factory Mobile WMS has played an essential role in achieving this:
“What we have noticed, too, is that the onboarding has been so smooth. You pick up the device, start scanning, and you are flying in no time. You will quickly realize that the application flow on the screen is together with the practical flow in the workplace. We have seen a fantastic buy-in from the users”, James concludes.