Kent Brushes, a UK-based company, wanted to digitalize its warehouse processes. After implementing Tasklet Mobile WMS to do just that, the company has achieved an optimized workflow, fewer errors in the stock balance, and easier and much more efficient workflows throughout the entire company.
Inefficient warehouse operations due to paper-based picking lists and manual data entry into the ERP system.
Difficulty in training temporary replacements quickly during busy periods.
Stock errors and lack of control over items picked and sent out leading to imbalanced stock levels.
Tasklet Mobile WMS implementation with direct integration to the ERP system for streamlined order processing.
Intuitive and user-friendly interface of Tasklet Mobile WMS simplifies implementation and employee training.
Utilize Tasklet Mobile WMS functionalities like Tote Picking to accumulate small orders and optimize the picking process.
Faster order processing and increased efficiency, resulting in satisfied customers receiving correct items faster.
Improved workflows, faster order fulfillment, and easier raw material management, enhancing overall warehouse operations.
Better control over stock levels, minimizing errors, and achieving the best stock level balance ever.
Before implementing Tasklet Mobile WMS to their new ERP system, hairbrush manufacturer Kent Brushes conducted warehouse processes the old-fashioned way—using pen and paper.
It took them a long time to process orders because they had to physically pick each one up and then manually enter it into their ERP system. Their goal was to streamline order processing by transferring data directly from the warehouse to the ERP on a handheld device, thereby saving time and money.
In their search for a new warehouse management system solution, Kent Brushes wanted a scanner solution that could integrate into their existing ERP system. They were looking for a user-friendly solution with offline capabilities, making Tasklet Mobile WMS an obvious choice, enabling the company to pursue its goal of going as standard as possible.
Steve Davids, Technical Manager at Kent Brushes, explains:
"We had been looking at a couple of other scanner solutions, but Mobile WMS from Tasklet Factory was the most sophisticated and especially the most user-friendly solution with direct integration to NAV."
In the fast-paced environment of a busy warehouse like Kent Brushes', it is crucial to have an intuitive and straightforward warehouse management solution to maintain efficient and effective operations. When choosing a WMS solution, Kent Brushes placed great importance on finding an option that stood out from the other available choices. Steve Davids notes that Tasklet Mobile WMS was ultimately selected due to its intuitive interface, which has proven highly advantageous in training employees:
"The solution turned out to be easy to implement and especially easy to learn how to use. When we have temporary replacements coming in to work in busy periods, they are capable of operating independently in a short amount of time."
Before getting Microsoft Dynamics NAV and Tasklet Mobile WMS, Kent Brushes experienced obstacles in their warehouse operations, making it challenging to take on the retail market. One of the challenges became obvious after launching their new website, where the need to pick both large and small orders increased.
Tasklet Mobile WMS has been an essential part of optimizing that process with functionalities like Tote Picking, allowing the warehouse workers to accumulate many small orders into one pick. This has increased the effectiveness of the picking process and has helped Kent Brushes keep their warehouse running smoothly. Steve Davids shares his excitement for the Tote Picking feature:
"When you have many small orders, it is important to be able to accumulate these orders and pick them at the same time. The feature Tote Picking gives us that option in Tasklet Mobile WMS."
Kent Brushes experienced many stock errors with the previous system, partially caused by the manual picking process. By scanning every item and storing all data in Tasklet Mobile WMS, Kent Brushes now has far better control of which items are picked and sent out of the warehouse, resulting in the best stock level balance the company has ever seen.
In addition, Tasklet Mobile WMS has also optimized the raw material stream, which generally has given more effective and easier workflows. As a result of the significant improvement, orders are now being sent out faster. Davids looks positively at the benefits of the WMS solution, stating:
"Generally, the new solution has given better and easier workflows for all departments in the company. The orders are sent out faster because of the big efficiency improvement of the processes, and in the end, it results in satisfied customers that get the right items even faster than they are used to."
Kent Brushes took advantage of Tasklet's comprehensive services by acquiring the hardware needed for their warehouse operations from the same provider. Tasklet guided them in finding the most suitable barcode scanners, taking into account their specific requirements, such as offline capability in the warehouse. After careful consideration, Kent Brushes chose the Zebra MC9300 mobile scanner, which has been working flawlessly without any Wi-Fi connectivity issues in both the warehouse and production area.
According to Steve Davids, both eBECS, their ERP partner, and Tasklet have been exceptional in providing support whenever it has been needed:
"eBECS has been our primary source of support, and they have always been able to resolve any issues we encounter. When we needed help from Tasklet Factory's support team to integrate a new scanner into our existing solution, the process was seamless, requiring minimal effort on our end."
Kent Brushes is the world's oldest manufacturer of hairbrushes est. in 1777. The company's assortment and sales channels have expanded and changed a lot throughout the years. Most recently, when the company added online selling, Kent Brushes needed an overall solution that could help them in this new phase of their journey.
Due to the company's large-scale production, Kent Brushes needs a well-structured and effective warehouse, making a solution like Tasklet Mobile WMS a good fit for the company's warehouse management.
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