HIT Trading

HIT Trading's warehouse handles more than 5,000 items each day. The company upgraded its way of managing its warehouse operations by digitizing its warehouse. This investment has resulted in increased efficiency, elimination of errors, and more satisfied customers.

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Challenge

In need of a complete digitalization of the warehouse.

They wanted a scanner solution that could lower the error rate and overcome their WiFi challenges in the warehouse.

The solution had to be less time-consuming than the current set up.

Solution

Tasklet Mobile WMS integrates easily with BC/NAV.

The Tasklet solution has online/offline functionality, which allows warehouse workers to do picking around the warehouse.

The user-friendly interface makes it easy to pick and receive. They know the customer receives the right item every time.

Result

Reduction in error sources and a significant improvement in error rate.

More satisfaction among warehouse workers, who are not disrupted from their work due to bad WiFi connection.

A big improvement from earlier when it comes to customer satisfaction.

To improve its warehouse processes, HIT Trading has completely digitalized its warehouse. Along with updating its ERP system, the wholesaler wanted a scanner solution for its warehouse that could accommodate some of the challenges previously experienced. One of the major challenges was many errors in the picking process, costing both time and money.

In collaboration with Dutch ERP Partner, Xperit, HIT Trading chose to implement Mobile WMS from Tasklet to manage their warehouse operations. The solution has helped HIT Trading eliminate most error sources in the warehouse, thus reducing the error rate.

Harm Plasmans, Warehouse Manager at HIT Trading, highlights some of the benefits:

“The Mobile WMS solution from Tasklet enables us to pick the orders in the right way, with fever or no mistakes at all.”

“The Mobile WMS solution from Tasklet enables us to pick the orders in the right way, with fever or no mistakes at all.”
Harm Plasman, Warehouse Manager, HIT Trading

“Our challenges with Wi-Fi were one of the reasons we went with Tasklet, as Mobile WMS allows us to work offline.”
Harm Plasman, Warehouse Manager, HIT Trading

"If things work well, I see a greater willingness from the employees, as they are the ones who need to work with the scanners."
Harm Plasman, Warehouse Manager, HIT Trading

“The biggest advantage is that it has freed a lot of work hours to get more work done with the same number of employees.”
Harm Plasman, Warehouse Manager, HIT Trading

Previously HIT Trading has experienced insufficient Wi-Fi coverage in the warehouse, causing wasted time and challenges with picking orders. With the implementation of Tasklet Mobile WMS, the company has removed this challenge, as the solution offers both online and offline functionality, making it suitable for any warehouse.

Harm Plasmans emphasizes that the use of Tasklet Mobile WMS also has had a positive influence on the warehouse employees:

“Our challenges with Wi-Fi were one of the reasons we went with Tasklet, as Mobile WMS allows us to work offline. If things work well, I see a greater willingness from the employees, as they are the ones who need to work with the scanners.”

The reduction in picking errors has ensured that the shipments going out of the warehouse contain the correct items, which benefits customers by ensuring that they receive what they ordered. This has increased customer satisfaction.

Harm Plasmans elaborates:

“The errors are fewer, and the situation where customers call and complain because they received the wrong delivery belongs to the past. We now have higher customer satisfaction, and it has made HIT Trading more efficient.”

After implementing Tasklet Mobile WMS, HIT Trading has experienced more efficient warehouse processes. The increase in efficiency has freed up a lot of time in the warehouse so that employees can now focus on the important work of fulfilling customer orders quickly.

Harm Plasmans confirms:

“The biggest advantage is that it has freed a lot of work hours to get more work done with the same number of employees.”

Industry

Wholesale

Platform

MS Dynamics 365 BC/NAV

Country

The Netherlands

Partner

Xperit

The Story About

HIT Trading has existed for over 100 years and has immense market knowledge and extensive experience in buying in the Far East. The company is a supplier and wholesaler but, above all, a hub of an international network of manufacturers and customers.

They import and export over 5,000 different articles. With the large distribution of their wide product range, HIT Trading has a busy warehouse, making it essential to effectively manage the warehouse operations.

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