Ann-Sofie Rex, IT & Ecommerce Manager at VIPP: “When we at VIPP decided to upgrade our ERP solution to Microsoft Dynamics NAV, we also decided to include optimization of our warehouse management. Of course, we examined different providers. The choice fell on ADDvision as they could offer a simple and standardized solution, the Mobile WMS scanning solution from Tasklet Factory.
VIPP in Denmark is a focal point. As a company, they have a relatively large distribution across Europe and the remote markets, and also deliver to their warehouse in the United States. They distribute their products through a webshop, their dealers, their contract market, and their own physical shop. VIPP's warehouse serves everyone – from the private consumer buying a single pedal bin, to all our dealers across Europe, and distribution to the remote markets.
It is important that the warehouse is 100% trimmed and that there are no error sources. VIPP runs a hardcore LEAN strategy in all areas of the organization, and especially in the warehouse. The Company does a lot to standardize and streamline all processes – and it is a continuous optimization task that the new warehouse management system helps us with.
ADDvision has delivered a highly user-friendly Mobile WMS scanning solution from Tasklet Factory. This provides a significantly higher volume of product flow without the need to hire more employees. At the same time, the solution has been the direct reason that we have now reduced our error rate to below 1 percent.
“Of course, we have had a scanning solution before, but not a scanner solution like Mobile WMS from Tasklet Factory. The new scanning solution has proven to be efficient at streamlining the workflows in the warehouse. For example, it has given a lot of benefits to our receiving area. We have a strict quality control of the products in the receiving zone, where all new items are inspected before being forwarded to the picking zone. The Mobile WMS scanning solution makes this task much easier. It also means that we have better flexibility and it is easier for us to handle the products in relation to their location physically as well as in the ERP system.
We have not measured the efficiency of the Mobile WMS solution yet, but we can already see the improvement at a somewhat higher volume of our product flow. Even without having to hire more employees and at the same time with a higher quality level. We are tracking in relation to errors and loss, and are proud of our very low error rate of about 1 percent.”
“A process including optimization, LEAN strategy, new systems, and a new workflow – has been a bit of psychological upheaval. I compare it with the wear of a relationship, in the process when building or renovating houses together. It is natural that you are both looking forward to changes and at the same time want to have the peace of mind that things are as usual. Therefore, we started the process very early and divided the process into different phases, so it would be easier to cope with the changes.
We are still developing the solution together with ADDvision. We have deliberately not put all features into actions from the beginning and are instead continuously adding features. This means that my colleagues in the warehouse are really happy and can see how much Mobile WMS makes sense in terms of, for example, eliminating error sources. It also makes it easier for a replacement to step in and help. We do not want return flow in our product flow, we’d rather invest in making it right the first time.
The cooperation with ADDvision has worked well and humanly. We have had our challenges, fights, and disagreements. This is a process, and fortunately, they do not agree with all our ideas. The most important thing for me as a customer is also to be challenged by our suppliers, especially on the rethinking of our processes. And I think they are committed. When we’ve had some critical errors – they’ve prioritized us and have always fixed it. Throughout the implementation process, and afterward, they have solved the challenges and tasks we have put in front of them satisfactorily.”
ADDvision: “The warehouse/stock ties up a large part of the company’s liquidity. Improving overview and processes with a Mobile WMS scanning solution from Tasklet Factory will reward your company extremely fast. The Return Of Investment is between 6 to 12 months – the effect is noticed from day one. Many of our customers now present financial reports where profits have grown between 50% and 300% over a few years. This is due to the effect of the optimization of the warehouse processes.”
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