The challenges Iron Fortress faced were rooted in their outdated warehouse management system. They relied on Microsoft Dynamics C5 and a barcode solution where employees had to pick orders manually using printed lists. This process was slow and was frequently disrupted when new stock arrived:  
 
"We had to print paper lists for picking, and every time new items came in, we had to reshuffle the order of them due to a numerical system we had. It was time-consuming and caused a lot of picking errors," recalls Brian Holte, Warehouse Manager at Iron Fortress. 

The paper-based system also required additional resources. One person picked items, while another validated the work to ensure accuracy. Despite these efforts, picking errors were common, and their team’s time was used inefficiently.

One of the first noticeable changes after implementing the solution was in the picking process. With Tasklet, tasks are sent directly to mobile scanners, eliminating the need for printed lists. The scanners provide guidance and all the information you need, streamlining the entire process: "The scanner tells us exactly where items are, how many we need, and even the aisle location. It has made our warehouse much more efficient," Brian explains. 

Real-time validation ensures that if an employee scans the wrong item, the system immediately alerts them. This eliminates the need for double-checking and drastically reduces errors: "Before Tasklet, we needed one person to pick and another to validate. Now, the scanner does that for us, and errors are close to non-existent," he adds.

Beyond improving their picking process, the solution has automated their manual workflows. When a sales order is released, the system automatically generates shipping and picking tasks, sending them directly to the scanner. Once picking is complete, the system invoices and posts to the customer without manual intervention:

"It’s seamless now. The system handles everything, from generating picking tasks to invoicing customers. We no longer have to manually close invoices - it’s all done automatically," Brian shares. This level of automation not only saves time but also empowers the team with the optimal set-up to process and fulfill orders efficiently. 

The efficiency gains have been substantial. Initially, Iron Fortress anticipated saving 25% of their time with Tasklet, but they quickly realized the system delivered even more: "It’s closer to 50% in time savings when we pick orders. The process is much faster now, and employees can focus on what really matters, which is creating value for our customers," says Brian. 

The transition from manual to digital was well-received by employees, who appreciated the system’s simplicity and functionality: "At first, some team members were hesitant, but they soon saw the benefits. They no longer need to deal with paper lists or walk back and forth to the computer to enter data. Everything is on the scanner, and that makes their job much easier," Brian notes. 

Tasklet’s ability to adapt to individual needs was another advantage. The multi-language support allowed the team to accommodate employees with different language preferences, further enhancing its usability.

For Iron Fortress, the new setup wasn’t just about saving time - it was about doing things right. Brian emphasizes that accuracy comes first - and speed improves naturally through repetition: "We teach our employees to focus on doing things correctly. Speed comes with experience, and Tasklet ensures that everything is done right the first time," he explains. 

With streamlined operations, reduced errors, and happy employees, Iron Fortress has laid the groundwork for keeping up with their growth: "Tasklet has been a game-changer for us. It’s reliable, easy to use, and has completely changed the way we operate in our warehouse," Brian concludes.