Tasklet Factory Support & Service

Tasklet Factory Service Desk

For all support related inquiries, please use our Service Desk.

The service desk enables you to:

  • Submit a bug report
  • Ask our consultants a question
  • Request a new feature
  • Trace the history of your request (and any previous service desk tickets you may have submitted).

We strive to answer all requests within 4 hours during normal work hours (8:00 – 16:00 CET)

If you are already customer or partner with Tasklet Factory chances are that you already have access to our Service Desk. Username will be your email address – password can be requested using your username/email address.

If you do not have a login to the service desk, please contact us on sales@taskletfactory.com

Critical Support

If you a critical problem, that requires urgent attention you can reach us on phone: +45 29 89 09 75. You also escalate a service desk support case by emailing support@taskletfactory.com – please note the Service Desk ticket number in your email.

Tasklet Factory Download Center

Here you can download Install Guides and User Manuals for Mobile WMS along with our server side software (NAV Objects and AX Datamodels) and various hardware related guides and manuals.

If you do not have a login to the Customer and Partner Portal, please contact us on sales@taskletfactory.com

Product Roadmap & Version Support

Tasklet Factory supports all current version of Dynamics NAV & Dynamics AX.

It is the policy of Tasklet Factory to support all future version of Dynamics NAV and Dynamics AX. Our goal is to have a release ready as soon as possible – and not later than three months – after Microsofts release.