FAQ – Mobile WMS from Tasklet Factory

 

Which mobile operating system is the best choice - Android or Windows Embedded Handheld?

Answer:
The decision about if you should go with a mobile device with Android or Windows Embedded handheld (WEH) operating systems is not difficult. Microsoft has already announced an end-of-life for the operating system Windows Embedded Handheld, and therefore we recommend to choose an Android device.

The mobile WMS solution from Tasklet Factory is fully supported with the elderly WEH devices, so please don´t worry. 

Which competences is required in order to implement your Mobile WMS solution?

Answer:
Every function available in the Mobile WMS application originates from Dynamics AX or NAV. To implement the Mobile WMS solution, it only requires Dynamics NAV skills / Dynamics AX skills as well as XML knowledge.  

Which elements do we need to take into consideration when we are about to choose mobile devices?

Answer:
There is a lot of manufactures who offer mobile devices and therefore it can be difficult to choose which configurations to go with and which configurations that fulfill the company’s needs. At Tasklet Factory we are specialized in the mobile devices from Honeywell/Intermec and Zebra/Motorola. These two manufactures are the leading manufactures in the market. Buying mobile devices is a long-term relationship and the typical lifetime is 3-5 years. Therefore, we recommend the devices that suits your company needs best.

Below mentioned you will find some issues which you can consider:

Should the device be with/without keyboard?

At Tasklet Factory we recommend devices with a numeric keyboard, but if depends of course of the needs for scanning.

Should the devices be with Imager or with Laser?

An Imager is a camera optimized to read barcodes. It’s fast, and can´t be compared to what you know from your mobile phone. The benefits with an Imager is that it can read both 1D and 2D barcodes. The Laser can only read 1D barcodes.

The 2D barcodes gives the possibility to save more information’s in the same barcode, and therefore the quantity of scans typically is reduced, if you choose the 2D barcodes.

Contact our sales department for advice and consulting according your choice of mobile devices.

Is it possible to make customizations for your Mobile WMS solution, and what does it requires?

Answer:
The standard functionality of our Mobile WMS solution covers the needs of most companies, but sometimes a special work process needs a special solution. Mobile WMS has been designed so it can be extended with custom functionality easily. All modifications are performed directly in Dynamics NAV or Dynamics AX.

Please contact our sales department or our technical department if you want to hear more.

How long does it take to implement your Mobile WMS solution?

Answer:
It takes only 2 days (16 hours) to implement a standard installation of Mobile WMS in Dynamics NAV or Dynamics AX. We offer this as a fixed price for a standard installation. The result is that the mobile devices are up and running in your test and production environment. All work can be done remotely so there is no need for us to be onsite. We are able to install the server and the devices remotely.  

How many mobile devices can be connected to your Mobile WMS solution?

Answer:
Tasklet Factory’s Mobile WMS solution is extremely scalable and it can be used for large as well as for small projects (from one device up to many hundreds of users). The Scalability comes from our offline features and due to this the mobile devices does not have to communicate with the server all the time. The core working processes can be performed without any network connection. The result is a stable solution with excellent performance.

How do we get support?

Answer:
We offer support through our online service-desk. From here there is direct access to our developers and technicians. We are able to remote control the mobile devices through our Device Management System, SOTI Mobile Control, no matter where you are located/placed in the world. 

Is it possible to use your Mobile WMS solution on Apple devices?

Answer:
No, we have chosen to offer our WMS solution with the operational systems that can be applied at ruggedized devices that normally are used at a Warehouse. The hardware producers clearly recommend Android and Windows Embedded Handheld. The Mobile WMS solution is built using the Xamarin platform, which makes it possible develop an IOS version if needed.

Tasklet Factory does not recommend to use cell phone at a Warehouse, because they are not ruggedized enough. 

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